What can I do if the video or stream quality is bad?

The recommended internet speed to watch Jme content in HD is 5.0Mbps. Higher quality video utilize more bandwidth than lower quality video.

Your internet connection may be slow or unstable. Please make sure your device is connected to the internet. Also, check if your device and internet speed meet the minimal recommended requirements.

If you have VPN connection, you may not be able to watch if it's turned on. Please turn off VPN. (We do not recommend watching with VPN connection.)

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