How can I cancel? (On the website)

  1. Go to
  2. Once signed in, click on the human icon at the top-right part to open the settings page.
  3. Click Account
  4. Click Cancel Subscription

※Please note that outside of the United States and Canada, you cannot log in to the Jme website or app. If you are returning to Japan or moving to a country other than the United States or Canada, please cancel your subscription in advance.

Was this article helpful?
0 out of 0 found this helpful