I'm watching on ROKU, but sometimes I get signed out while watching a program. Why does this happen?

We have received several inquiries from customers experiencing forced sign-out while watching Jme on ROKU. Slthough this issue is not affecting all users, we are investigating the cause and our developers are working towards a solution. As a precaution, please try the troubleshooting steps outlined in "What should I do if I'm having viewing problems? (For ROKU)". If the issue persists even after trying these steps, we apologize for the inconvenience and ask for your patience while we work on a solution.