• person Account & Subscription
  • I entered my name and email address on the registration screen, but it says, "This email address is already in use." Why can’t I register even though I haven’t started using the service yet?
  • How do I register to Jme? (Website)
  • How do I register to Jme? （iPhone/iPad/Android）
  • How do I register to Jme? (Roku)
  • How do I register to Jme? (Amazon Fire TV)
  • How do I register to Jme? (Apple TV)
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• video_library How to watch
  • I want to set up Jme for viewing, but I'm not familiar with IT. Can you refer me to someone who can help in my area?
  • How many devices can I register?
  • How do I set up each device?
  • If I am not using the internet, can I still watch Jme programs?
  • How do I watch On Demand on Jme?
  • How do I watch TV services on Jme?
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• find_in_page Content
  • What is Jme?
  • Can the programs I used to watch on TV JAPAN be watched on Jme as well?
  • What is TV Service?
  • What is NHK WORLD PREMIUM? What kind of programs can I watch?
  • How can I check the program content and broadcast schedule of NHK WORLD PREMIUM?
  • Is there a monthly program schedule for WORLD PREMIUM?
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• payments Payment
  • If I prepay the viewing fee and then cancel, can I still watch for the remaining period?
  • Is it okay if the account holder's name does not match the name on the credit/debit card?
  • Can credit cards issued outside the United States/Canada be used?
  • When will the subscription fee be billed?
  • Are there any additional fee besides the subscription fee?
  • Can I change from the $25 monthly plan to the annual plan?
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• segment Troubleshooting
  • Jme's website is in English, how can I view it in Japanese?
  • I can't find the Jme app on the AppStore/Google Play.
  • Apple App Store or Google Play cannot be used in the United States or Canada. How can I watch Jme?
  • If my Apple App Store or Google Play is set to Japan and I'm unable to change it to the United States or Canada, what should I do?
  • The news program is broadcast in English. How can I switch it to Japanese?
  • How can I watch News 7 in English on Jme Select or News channel?
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