I’m repeatedly being asked to sign in. What should I do?

A message saying “Are you still watching?” suddenly appears after I’ve been watching Jme for a while, and if I don’t respond, it returns to the menu screen. Why does this happen?

What should I do if I experience issues with video quality or playback? (For ROKU users)

What should I do if I experience issues with video quality or playback? (For Amazon Fire TV users)

What should I do if I experience issues with video quality or playback? (For Google TV Users)

What should I do if I experience issues with video quality or playback? (For Apple TV Users)

What should I do if I experience issues with video quality or playback? (For website users)

What should I do if I experience issues with video quality or playback? (For iOS Users)

What should I do if I experience issues with video quality or playback? (For Android users)

Jme's website is in English, how can I view it in Japanese?

I can't find the Jme app on the AppStore/Google Play.

Apple App Store or Google Play cannot be used in the United States or Canada. How can I watch Jme?

If my Apple App Store or Google Play is set to Japan and I'm unable to change it to the United States or Canada, what should I do?

The news program is broadcast in English. How can I switch it to Japanese?

I can’t watch “News Watch 9” in English on Jme Select. How can I change it to English?

I want to watch on Amazon Fire TV, but I can't find the Jme app.

I accidentally deleted the app. What should I do?

How can I watch News 7 in English on Jme Select or News channel?

The screen has frozen and is no longer responding. What should I do?

I'm watching on ROKU, but sometimes I get signed out while watching a program. Why does this happen?

I'm having trouble watching Jme, but I'm not very knowledgeable about internet technology (IT). Can you recommend someone in my area who can provide support?