I'm having trouble watching Jme, but I'm not very knowledgeable about internet technology (IT). Can you recommend someone in my area who can provide support?

I'm watching on ROKU, but when I'm viewing NHK World Premium or NHK World Japan, it sometimes switches to NHK World Japan or an on-demand programs. Why does this happen?

I'm watching on ROKU, but sometimes I get signed out while watching a program. Why does this happen?

What should I do if I experience issues with video quality or playback? (For Google TV Users)

What should I do if I experience issues with video quality or playback? (For Amazon Fire TV users)

What should I do if I experience issues with video quality or playback? (For Android users)

The screen has frozen and is no longer responding. What should I do?

I am unable to reset the password from My Account.

I am trying to reset my password, but no matter how many times I try, the password reset does not arrive.

I want to watch on Amazon Fire TV, but I can't find the Jme app.

What should I do if I experience issues with video quality or playback? (For ROKU users)

What should I do if I experience issues with video quality or playback? (For iOS Users)

How can I watch News 7 in English on Jme Select or News channel?

The news program is broadcast in English. How can I switch it to Japanese?

I can't sign in. What should I do? (Website)

Apple App Store or Google Play cannot be used in the United States or Canada. How can I watch Jme?

I can't find the Jme app on the AppStore/Google Play.

I accidentally deleted the app. What should I do?

Jme's website is in English, how can I view it in Japanese?