I'm having trouble watching Jme, but I'm not very knowledgeable about internet technology (IT). Can you recommend someone in my area who can provide support?

IT support is available in certain regions, where you can request assistance from local service providers. IT support is available in the following areas: Los Angeles and San Francisco, CA, Honolulu, HI, NY/NJ/CT tri-state areas, and WA and OR states (Some areas within these states may not be covered by the service providers). If you're in one of these regions, please contact our customer support.
Inquiry form:
https://watch.jme.tv/inquiry

If you're in an area without IT support, you might consider calling Best Buy's Geek Squad to discuss your IT-related issues. You can also purchase devices or TVs for watching Jme at Best Buy and/or other retailers. . If you request support, there will be a fee. Please note that their services is only available in English.
You can search for a Best Buy store in your area using the following link:
https://stores.bestbuy.com/index.html