How much is the subscription fee?

When will the subscription fee be billed?

Are there any additional fee besides the subscription fee?

What payment methods are available?

Can credit cards issued outside the United States/Canada be used?

How do I use my promo code/coupon?

Is it okay if the account holder's name does not match the name on the credit/debit card?

If I prepay the viewing fee and then cancel, can I still watch for the remaining period?

I live in the U.S., but I was charged the Canadian rate. What should I do?

I signed up for the $25 monthly plan—can I switch to the annual plan?

I signed up for the annual plan—can I switch to the $25 monthly plan?

How Can I change my credit card information？ （For Website Users）

Why is my credit card payment failing? / Why isn’t my subscription renewing?

It looks like I’m being double charged by Jme. Why is that?

I updated my credit card, but I still received an email saying "Your card is about to expire." What should I do?

When is my next billing date?

Who is Cleeng?

How do I update my payment details?

My payment is rejected, what can I do?

Refund Request